PT Bank Sahabat Sampoerna ("BSS" or "We") prepared this Privacy Policy to clarify how information from users of www.banksampoerna.com ("Banksampoerna.com") and our other services (collectively referred to as the "Service") is collected, used, disclosed, and shared. We will store your information in accordance with the provisions of the archive retention period based on applicable laws and regulations. By using the Service, you agree to the collection, usage, disclosure, sharing, storage and other uses of your information as defined below. We will not make substantial changes to the Privacy Policy without first notifying you through our Services. This Privacy Policy is included in the General Terms and Conditions for Banksampoerna.com. All the terms used in this Privacy Policy are specified in the General Terms and Conditions for Banksampoerna.com.
Information We Gather
We may automatically track information about your usage ("Log Data") when you use the Service. This Log Data may include details like the Internet Protocol (IP) address of your computer or mobile device, Internet Service Provider (ISP), type of browser, the website you were on before visiting our site, the pages you browsed while there, the time and date of access, and other data.
Through the Service, we might offer you the chance to participate in surveys, competitions, or sweepstakes. If you take part, we might ask you for a few extra pieces of information.
Utilization of the Data We Gather
BSS may use the information it gathers, including your User Information, User ID, and Device ID (collectively referred to as the “User Information”), information from your usage of the Service, as well as information from surveys and promotions to deliver and improve our Services, create new offers, improve, and personalize your experience during the use of Service .
BSS may use User Information to send you important information regarding the Service and marketing materials we believe will be of interest to you. Please follow the unsubscribe procedures included in those communications if you decide at any time that you no longer want to receive marketing communications from us.
Please note that some of the above mentioned User Information will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. User Information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims.
Transparency of the Data We Gather
We may disclose User Information we collect to third parties if we have obtained your consent and you hereby agree and authorize us to provide User Information to third parties.
We may collaborate with third parties (for example, unlimited to, maintenance companies, database management, and web analytics) to help us provide and enhance the Services. If such third parties acquire User Information, they are obligated to keep it confidential and to use it only to carry out their tasks for us.
We may employ or cooperate with third-party companies and individuals to facilitate or provide assistance in developing Banksampoerna.com and certain services for and/ or on our behalf, among others to, (i) provide customer assistance; (ii) provide geo-location information; (iii) perform services related to Banksampoerna.com (including but not limited to maintenance services, database management, web analysis and enhancement of Banksampoerna.com features); (iv) assist us in analyzing how Banksampoerna.com and the Services are used and how they are developed; or (v) to assist our professional advisors and external auditors, including legal counsel, financial advisors, and consultants. These third parties only have access to User Information to perform these tasks for and/ or on our behalf. They are contractually bound not to disclose or use the User Information for any other purpose.
We do not share User Information with any party without your consent. However, we will disclose User Information to the extent that it is legally required or necessary to comply with the provisions of laws and regulations, government institutions, or in the event of a dispute or any form of legal process between you and us or between you and other users on or in connection with the Service, or an emergency relating to your health and/ or safety.
We may remove certain parts of User Information that can identify you (so that the Personal Information becomes anonymous) (““Anonymous Data””) and disclose such Anonymous Data to third parties without restriction for Banksampoerna.com development, database management, analysis, or Service improvement. We may also combine Anonymous Data with other information so that the information is no longer associated with you, then disclose the combined information to third parties for the above purposes.
Law Compliance and Law Enforcement
BSS may cooperates with the government, law enforcement officials, and the private sector to enforce and comply with the law. At our sole discretion, we will disclose any relevant information about you that conforms with the law enforcement purposes to government or law enforcement officials or private parties such as us. We may opt not to respond to legal claims and processes, to protect the property and rights of BSS or a third party, to protect the safety of the public or any person, or to prevent or limit anything we deem to be or risk being, unlawful activity, unethical or legally enforceable.
BSS may transfer or in any way share some or all of its assets, including the information identified in this Privacy Policy, in connection with a merger, acquisition, reorganization, or sale of assets or in the event of bankruptcy following applicable laws and regulations.
Cookies & Other Technology
We may use and work with third-party companies who may use, cookies and other tracking technologies to collect non-identifiable information about your activity on our Site and Services to help us understand your use and operation of our Services. These third parties may collect and analyze information about your online activities from time to time on Banksampoerna.com when you use our Services. In the event that the third parties carry out the processing of User Information other than purposes agreed by BSS, the processing of the User Information becomes the responsibility of the third party. We advise you to read this privacy policy or privacy policy of other services you use. By accepting this BSS Privacy Policy and using the BSS Services, you consent to the use of cookies by BSS and the third-party companies that work with BSS.
You can choose to disable cookies through the settings in your browser, or through the settings in programs in Your device or others. However, this may affect your experience in interacting with our Services as well as with other sites. Including you cannot log in to our Services, such as logging into the forum or to an account You have.
Some browsers use the "Do Not Track" (DNT) feature, which signals Banksampoerna.com that you do not want to be tracked when activated. Since there is no generally accepted standard for responding to browser DNT signals, we do not currently respond to such signals.
Minor's and Underage User's Information
We do not provide any Services to and do not intentionally collect data from anyone under the age of 18. Parents or guardians who find their child provides us with personally identifiable information without their consent may contact us via email at info@banksampoerna.com. If we discover that a person under 18 has provided us with personally identifiable information, we will delete that information along with the account.
Information Security
BSS uses reasonable physical, technological, and administrative security measures to protect the information it collects. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, although we use commercially acceptable means to protect the information we collect, we cannot guarantee its absolute security. If BSS discovers a security breach that results in unauthorized disclosure of User Information, We will try to notify you electronically through Banksampoerna.com, at latest 3 x 24 hours after BSS discovers such security breach, so that you can take appropriate protective measures. BSS may also email you at the email address you provided to BSS regarding the notices referred to in this paragraph.
Confidentiality of User Information is of utmost importance to us. We will apply the best efforts and measures to protect and secure User Information. However, we cannot fully guarantee that our system will not be penetrated at all due to viruses, malware, interference, or extraordinary events, including unauthorized access by third parties. You must not disclose your account password to anyone and must always maintain the security of your device.
Deception
BSS is exceptionally concerned about identity theft and the "phishing" tactic. Our top priority is keeping user information secure to help protect you from identity theft. We do not and will not, at any time, ask for your credit card information, login password, or ID number via unsecured or unauthorized email or telephone communications.
Banksampoerna.com contains links to other online sites and services. If you visit a third-party service or advertiser by "clicking" on a third-party link, you will be directed to Banksampoerna.com or that third-party online service. The links we provide to Banksampoerna.com, the content or appearance of advertising banners, or other types of advertisements do not constitute an endorsement, authorization, or representation of our affiliation with such third parties, nor an endorsement of their privacy or information security policies or practices. Banksampoerna.com and other services follow different rules regarding using or disclosing the personal information you provide. We recommend that you read this privacy policy or privacy policy of other services you use. We do not have any control over third parties or third-party services.
Changes to the Privacy Policy
We reserve the right to modify the Privacy Policy to reflect changes in our activities. If we make any changes to this Privacy Policy, we will give you at least 30 (thirty) calendar days notice by electronic mail (email) or by publishing information on Banksampoerna.com. We advise you to frequently check this page for the most up-to-date details on how this Privacy Policy's provisions apply.
Governing Law and Jurisdiction
This Privacy Policy is controlled and construed in compliance with Indonesian legislation. The South Jakarta District Court will have exclusive jurisdiction over any and all matters relating to this privacy policy.
Recognition and Consent
By using Banksampoerna.com, you acknowledge that you have read and understood this Privacy Policy and the General Terms and Conditions and agree to our use, practice, processing, and transfer of User Information as stated in this Privacy Policy.
You also state that you have the right to share all the information you have provided to BSS and to give BSS the right to use and share such information with third parties to support and carry out the functions of Banksampoerna.com.
User’s Rights
BSS will provide an opportunity for you to make changes, additions, updates to User Information and fulfill other rights as stipulated in the applicable laws, through our official call center.
You have the right to revoke your consent at any time for User Information collection, use, disclosure, and/ or deletion that complies with applicable laws and regulations unless the laws and regulations expressly provide otherwise.
You might no longer be able to use our Service if you withdraw your consent or delete all your user information.
How to Contact Us
If you have any questions about the privacy and security of your information, or if you want to amend or delete it, please get in touch with us at info@banksampoerna.com or call the call center at 1500 035.
